Refund Policy

14-day money-back guarantee

If SteamDesk isn't right for you, email us within 14 days of your first payment and we will refund that payment in full. No questions asked.

After the first 14 days

You can cancel anytime. You keep access until the end of the month you already paid for and you won't be charged again. We don't charge cancellation fees.

If you were charged by mistake, for example after cancelling or twice for the same month, we refund the incorrect charge in full.

How to request a refund

Email contato@galvi.tech from the address on your account, or contact Paddle.com, our Merchant of Record, through the link on your receipt. Approved refunds go back to your original payment method within 14 days of approval.